Customer Refer-a-Business (SMB) Terms and Conditions

CSC Holdings, LLC (“We”, “Optimum” or “Company”) is offering you the opportunity to refer businesses via a Referral Program (“Program”) offered on the website located at refer.optimum.com (the “Site”).

1. Binding Agreement

By using the Site or participating in the Program, you are bound by these Terms and Conditions (“Terms”) and indicate your agreement to them. All of the Company's decisions are final and binding.

2. Privacy

The personal information collected, processed and used as part of the Program will be used in accordance with Company’s Privacy Statement, which is available by link on the Site.

3. How the Program Works

You must be a legal resident of the United States of America and at least 18 years old to use the Site. Next, you must visit the Site and follow the on-screen instructions to refer businesses. Users may refer a maximum of 25 businesses during each session and a maximum of 500 times throughout the entirety of the Program. Once an individual makes a referral, he/she becomes a “Referrer” and will be provided with a unique referral link (“Personal Link”) that allows her to receive the benefit or reward advertised on the Site. Referred businesses (“Business Owners”) must complete the referral as described in the referral message.

4. Restrictions

Referrers cannot refer themselves or create multiple, fictitious or fake accounts with the Company or participate in the Program as “Business Owners”. No user may use the Program to violate any law, infringe or violate the rights of any third party, or otherwise act in a manner that is deemed harassing, harmful, illegal, hateful, obscene or outside the spirit and intent of the Program. In addition, you may not:

• tamper with the Program
• act in an unfair or disruptive manner
• use any system, bot or other device or artifice to participate or receive any benefit in the Program

CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROGRAM MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, THE COMPANY RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING ATTORNEY FEES) TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION.

Employees of the Company or any of its or their subsidiaries, affiliates or promotional agencies are not able to participate.

5. Rewards

By making a valid referral, you will receive $200 reward for data. These rewards may be redeemed in various forms in the Company's sole discretion. Restrictions may apply. For example, there may be a limitation on the number of referrals you can make, or if the reward is in the form of a gift card, gift certificate or voucher, it may be subject to the issuer’s terms and conditions. Rewards are subject to verification. The Company may delay a reward for the purposes of investigation. The Company may also refuse to verify and process any transaction for any reason.

Unless otherwise stated, rewards have no monetary value and may not be redeemed for cash. They are not transferable and may not be auctioned, traded, bartered or sold.

6. Liability

YOU UNDERSTAND AND AGREE THAT THE RELEASED PARTIES SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).

By participating in the Program, you agree to defend, indemnify, release and hold harmless the Company, Extole, Inc., and their respective parent companies, affiliates and subsidiaries, together with their employees, directors, officers, agents, attorneys, etc., from any and all claims, actions, demands, damages, losses, liabilities, costs or expenses related to the Program, including property loss, injury, or misuse of any benefits.

The Released Parties are not liable for technical malfunctions, data issues, printing errors, or damage resulting from Program participation. Nor are they responsible for failure to provide advertised benefits due to circumstances beyond their control. TO THE FULLEST EXTENT POSSIBLE BY LAW, THE RELEASED PARTIES’ MAXIMUM LIABILITY WILL NOT EXCEED $100.

7. Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

• (A) The Program is provided on an “as is” and “as available” basis.
• (B) The Company disclaims all express and implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
• (C) Participation is at your own risk, and the Company is not liable for any data loss or damage resulting from use of the Program.

8. Bulk Distribution (“Spam”)

Each Referrer is the actual sender of the emails and must comply with applicable law. Referrals must be personal and appropriate for friends, colleagues and family. By submitting any email address, the Referrer confirms they have proper consent.

Bulk messaging, stranger outreach, or improper use may result in termination and legal action. The Company may monitor activity and take action if necessary. Referrers who break spam laws must indemnify the Company for any related liabilities.

9. Sign-In Credentials

Users are responsible for maintaining the confidentiality of their login credentials. Notify the Company immediately of any unauthorized access. The Company is not liable for loss or damage resulting from such misuse.

10. Right to Cancel, Modify or Terminate

We reserve the right to cancel, modify or terminate the Program at any time for any reason. We may disqualify any user for failing to follow these Terms.